Privacy

1. Responsible party

Iller Mobility GmbH
Schwarzenbergweg 16
89257 Illertissen, Germany
E-Mail: [email protected]

2. Hosting (Cloudflare)

This website is hosted on Cloudflare Pages (Cloudflare, Inc., USA). When you visit the site, Cloudflare processes technically necessary data (IP address, time of access, requested page, browser information) to deliver the website and protect it against attacks. The legal basis is our legitimate interest in secure and performant operation (Art. 6(1)(f) GDPR). Transfers to the USA are based on the EU-US Data Privacy Framework and standard contractual clauses.

3. Address search and route calculation (OpenStreetMap services)

The address search in the booking form uses the Photon geocoding service (komoot GmbH, Germany); route and price calculation uses OSRM routing services based on OpenStreetMap (FOSSGIS e.V., Germany). Your requests are relayed through our own server (Cloudflare) — your IP address is not transmitted to these services, only the entered locations or coordinates. The legal basis is the performance of pre-contractual measures at your request (Art. 6(1)(b) GDPR) and our legitimate interest in providing a working price quote (Art. 6(1)(f) GDPR).

4. Booking and contact via WhatsApp

Booking requests and contact messages can be sent via WhatsApp (Meta Platforms Ireland Ltd.). When you click a WhatsApp button, WhatsApp opens with a pre-filled message containing your booking details (route, date, name, phone number, email, flight number and other details where provided). The data is only transmitted when you send the message in WhatsApp yourself. WhatsApp/Meta's privacy policy applies to their processing. The legal basis is the performance of pre-contractual measures (Art. 6(1)(b) GDPR). Alternatively, you can always reach us by email or phone.

5. Contact by email and phone

If you contact us by email or phone, we process your details to handle the request and possible follow-up questions (Art. 6(1)(b) GDPR). We retain booking-related data within statutory retention periods; beyond that, we delete it as soon as it is no longer required for contract processing.

6. No cookies, no tracking

This website does not set cookies and does not use any analytics or tracking services. Fonts are served locally from our own server; no connection to Google servers takes place.

7. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection to processing based on legitimate interests (Art. 21 GDPR). You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR), e.g. the Bavarian State Office for Data Protection Supervision (BayLDA), Ansbach.